Initial situation

The owner of a private house noticed cracks developing in the walls and around openings and wanted to understand how to document the problem before starting repairs.

What needed to be documented

  • the nature and location of defects or damage;
  • which documents and source materials support the client's position;
  • how the results can be used in a formal claim, negotiations or court;
  • what further scope of work or remedial measures can be discussed.

Practical outcome

The case study organises signs of damage and shows how to structure an initial technical analysis of a house.

This case study format shows a practical model of a construction expert's work rather than an abstract service: inspection, organisation of defects, preparation of written material and assistance in developing a position in the dispute.