Initial situation
The owners and the property management organisation disputed the causes of cracking and delamination of the facade finish on an apartment building.
What needed to be documented
- the nature and location of defects or damage;
- which documents and source materials support the client's position;
- how the results can be used in a formal claim, negotiations or court;
- what further scope of work or remedial measures can be discussed.
Practical outcome
The case study demonstrates how to describe facade defects by area and why it is important to document moisture and deterioration of the finishing layer.
This case study format shows a practical model of a construction expert's work rather than an abstract service: inspection, organisation of defects, preparation of written material and assistance in developing a position in the dispute.