Initial situation

The warehouse owner was involved in a dispute over whether the entire floor needed to be redone or some defects could be repaired locally without removing the whole floor covering.

What needed to be documented

  • the nature and location of defects or damage;
  • which documents and source materials support the client's position;
  • how the results can be used in a formal claim, negotiations or court;
  • what further scope of work or remedial measures can be discussed.

Practical outcome

The case materials helped identify the nature of the floor defects and develop arguments concerning the extent of the necessary reinstatement work.

This case study format shows a practical model of a construction expert's work rather than an abstract service: inspection, organisation of defects, preparation of written material and assistance in developing a position in the dispute.